As soon as you know your child can't make it on time or at all, please reschedule or cancel their lesson.
We have tutors available 24/7 so your child never has to miss out on their practice because your schedule changed.
HOW
1. Select the lesson under Scheduled lessons
2. Click [Cancel lesson]
3. Cancel or Reschedule
RESCHEDULE
You'll see the option to reschedule an individual or multiple weekly lessons 12+ hours before your child's lesson is scheduled to start.
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Choose another date or time from the tutor's calendar. If they don't have any availability, you'll need to cancel.
- Upon confirming, the original lesson is cancelled and a new lesson is scheduled.
- If you reschedule to a different week, you'll be left with minutes from the week of the original lesson. Be sure to use them before they expire!